KEY PERFORMANCE AREAS:
- Meter Readings.
- Billing of accounts, including pre-paid metering management.
- Levying of rates and rates clearances.
- Cash/Revenue collection and management including cashiering, direct debit payments, bank payments, sundry debtors, water and electricity monitoring.
- Credit control, including services disconnections, legal action, pensioner and indigent rebates.
- Revenue Enhancement.
- Accounts and general revenue management enquiries.